Which WhatsApp leads are included in the calculation for response time and response rate in WhatsApp Insights? Warren Balmaceda January 12, 2023 15:33 Updated a. Any lead responded to within 7 days b. After 7 days it is counted as a none response Related articles Why is my Whatsapp performance email showing “No Response” although I responded to most of my leads on whatsapp? How/where can I see the data from Whatsapp Insights? Is there a cut off as to when I can respond to a lead? How does the WhatsApp roll out work? Comments 0 comments Article is closed for comments.