Why is my listing not verified anymore?

A listing marked as verified will expire and become unverified for one of 4 reasons:

- The verification period has expired

- The contract between broker and owner submitted has expired

- The price of the listing has been adjusted by 10% or more

- The listing has been unpublished, be it permanently or temporarily

Expired verification period:

In our continuous efforts to list only available stock on our portal, properties will be marked as  verified for the following periods:

- Residential Rentals will expire after 45 days

- Residential Sales ill expire after 90 days

- Commercial Rentals will expire after 90 days

- Commercial Sales will expire after 180 days

Once the above periods have elapsed, if the property remains available and the agreement between owner and brokerage remains valid, all associated documents will need to be resubmitted and placed in our verification queue pending review by our team*.

Expired Contract between broker and owner:

Contracts between broker and owner submitted for the purposes of verification are valid for the periods outlined below. Please note these are the maximum periods a listing can be verified for using each document, irrespective of the actual expiry date specified on the contract, unless the contract is valid for a shorter period than set out below, at which point the listing would expire as soon as the contract does:

Residential Rent -  3 months

Residential Sale - 6 months

Commercial Rent - 6 months

Commercial Sale - 6 months

When the listing expires as a result of contract expiry, we would require a newly signed contract be submitted, along with all other associated documents, to place this request in our verification queue pending review by our team*.

We may on occasion request a copy of the previous contract in order for the listing to be eligible for re-verification.

* Please note that for listings that have expired due to the verification period or the document expiring, we will be unable to process any requests to re-verify sent by email. The listings must be resubmitted for verification either via Property Finder Manager, Lead Tracker, Propspace or PF Expert.

Price Change:

We understand prices and owner/landlords requirements can change over time, and as a result we allow all verified listings to have their prices altered by anything less than 10% without this impacting the verification status, subject to the listing being initially approved as verified with the price matching what is stated on the form.

If the price should change by 10% or more, we would require confirmation of written correspondence of the updated asking price, and this would need to be resubmitted alongside all other associated documents to be placed in our pending queue

* The price of a listing should only be changed with the written consent of the property owner. Listings found to have their price altered without consent may be be unverified and removed from our site without notice

Should you have any further inquiries regarding the same, please contact us on 800-PFINDER (800-7346337), by email ([e-mail]) or refer to additional articles within our Help Centre